TERMS & CONDITIONS

By using Ezy Tax Online, you, the Taxpayer

Agree to be bound by the following terms and conditions that govern the use of the Service which is operated by Ezy Tax Solutions Pty Ltd, as well as the Website Terms and our Privacy Policy

  1. You authorise that Ezy Tax Solutions Pty Ltd to add me as a client with the Australian Tax Office (ATO) for taxation purposes via Tax Agent Postal.
  2. You authorise that Ezy Tax Solutions Pty Ltd to prepare and lodge your tax return based on the information provided by you.
  3. You understand that though you may lodge your return at no cost by lodging with the ATO’s My-Tax, the services of Ezy Tax Solutions Pty Ltd are not free services as services by a registered tax agent.
  4. You understand that though the standard processing time is 7-12 business days, this processing time is subject to ATO. ATO’s process may be delayed for many reasons such as inaccurate information, the first tax return lodgement or having an unusually large refund. Ezy Tax Solutions Pty Ltd is not liable for any delays.
  5. You declare that I keep all the required receipts, tax invoices or equivalents and other related records as record keeping requirements.
  6. You have excluded any private percentage from deductions.
  7. You declare that the information provided by you to Ezy Tax Solutions Pty Ltd for the preparation of this tax return is true and correct.
  8. You understand that the tax law imposes heavy penalties for giving false or misleading information.
  9. You authorise Ezy Tax Solutions Pty Ltd to follow ATO records in case the information provided by you is different from ATO records.
  10. You must not attempt to violate the security of the Ezy Tax Online website. This includes any attempts to download source code, propagate malicious programs or viruses, or interfere with the operation of our computer systems
  11. You authorise Ezy Tax Solutions Pty Ltd to amend my tax return in case that Ezy Tax Solutions Pty Ltd decides an amendment is necessary on the basis of ATO records.
  12. Providing your correct bank details is your responsibility. Where incorrect bank account details are provided, Ezy Tax Solutions Pty Ltd cannot take any responsibility.
  13. Ezy Tax Solutions Pty Ltd assures that your information will be kept private according to our Privacy Policy and we will comply with the requirements of ATO in respect of the collection and use of your taxation information.

Refund & Cancellation Policy

Ezy Tax Solutions Pty Ltd, under most circumstances, will not issue a refund of the fees after preparation. Preparation is defined as the time when you are first contacted for queries or preparation of your tax return is commenced by Ezy Tax Solutions Pty Ltd, whichever earlier. This is regardless of lodgement to ATO.

Payment Method

You can choose one of four payment methods, which are pay from refund (+$24), Direct Debit, credit card payment (Visa, Mastercard, American Express) and PayPal. A change of payment method from pay from refund to others is not acceptable. All of our fees are by Australian dollar.